Contact

Have questions? Let Us Know!
Online Shopping Customer Service & Support
Call Us

717-682-2179

Email Us

support@ecofuego.com

Operating Hours

Monday-Friday 9:00am-4:30pm EST

We’re proud to offer a curated selection of firepits and eco-friendly firepit refills on our website. All orders ship from our headquarters in Lancaster County, PA, as well as from additional locations across the United States. At Eco Fuego, we’re dedicated to providing the best online shopping experience for all your firepit needs.

SHIPPING POLICY

We ship Monday - Saturday. All orders submitted before 2pm EST, will typically be shipped the same day as the order is placed. In some special cases, your order will ship the following day.

RETURNS & REFUNDS FOR ONLINE PURCHASES

Items that are damaged or defective may be returned within 30 days of purchase for a new replacement or a full refund, shipping included. Items returned for any other reasons will be given a refund, minus the cost of shipping. Items that have been used or are not in the original packaging will be given a refund based on the condition of the item minus the cost of shipping. Customers may direct any specific questions on returns and exchanges to sales@ecofuego.us or call (717) 682-2179.